All sales are final. Workshop registrations are non-refundable. By registering for a workshop with The Quench, you agree to the terms below.
If you need to cancel
If you can’t attend a workshop you’ve registered for, let us know before the workshop starts by contacting Joshua at Joshua@the-quench.com or 928-978-2174. We’ll issue a workshop credit equal to the amount you paid.
Using your credit
- Your credit is valid for 12 months from the date of the original workshop.
- It can be applied to any available workshop during that period, subject to availability.
- If the new workshop costs more, you’ll pay the difference. If it costs less, the remaining balance stays on your credit until it expires.
- Credits have no cash value, cannot be refunded, and expire automatically after 12 months if unused.
- Credits are transferable to another person with written notice to us.
No-shows
If you don’t attend a workshop and haven’t let us know beforehand, no credit will be issued.
If we cancel or reschedule
If The Quench cancels or reschedules a workshop for any reason, you may choose either a full workshop credit or a full refund of the amount paid.
Questions
Contact Joshua at Joshua@the-quench.com or 928-978-2174.